SHIPPING & RETURN POLICY

All sales are FINAL and there are no refunds allowed on any grounds.

Costum orders can not be refunded or exchanged on any grounds.

TRACKING YOUR ORDER

Once your payment has cleared, you will receive an e-mail when your order has been processed. You will receive a second confirmation e-mail once your order has shipped to include your tracking number and a link to follow the journey of your package. It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

RETURN & EXCHANGE POLICY

Bundle Of Inches wishes all customers to be entirely satisfied with their purchases but unfortunately all sales are FINAL. For the safety of you and all of our clients, we have strict requirements regarding all items from our store. Once the product has been shipped, we can no longer be of any assistance. Human hair is considered a hygienic product, therefore we can not refund or exchange any products. Any unauthorized returns will be refused and returned to you.

Bundle Of Inches sells hygienics product ( wigs and bundles ) and we take matters of hygiene and public safety very seriously.

ORDER REFUNDS

Bundle Of Inches does not offer refunds on any of our products.Bundle Of Inches are a hygienic product and we take matters of hygiene and public safety very seriously. Any unauthorized returns will be refused and returned to you.

ORDER EXCHANGES

Bundle Of Inches does not offer exchanges on any of our products.Bundle Of Inches are a hygienic product and we take matters of hygiene and public safety very seriously. Any unauthorized returns will be refused and returned to you.

RESTOCKING FEE POLICY

There will be a €200 restocking fee if you request a refund before your order ships on any product purchased. Also, if you have purchased using one of our installment options like Sezzle or Shop Pay and you request a refund before your order ships, there will be a 15% restocking fee plus the €200 restocking fee.

MISSING, DEFECTIVE OR DAMAGED ITEM(S)

Bundle Of Inches packages and fulfills all orders in our warehouse. We carefully prepare your shipment to ensure that all items purchased are included and secured in the elected packaging. In the event your item arrives defective or damaged contact us within 2 days of receipt to begin the exchange process for your item(s). In the rare and unlikely event that an item is missing from your order, please contact us within 2 days of receipt. For all approved claims of missing items, the full order must be returned to Bundle Of Inches in the original sale condition. Upon delivery and inspection a refund will be issued for the missing item.

Do I have to pay for return postage?

Unfortunately we do not offer prepaid return labels at this time. You may use a carrier of your choice to ship your items back to us. We do suggest obtaining a tracking number for your shipment as we are not held liable for parcels that are lost en route back to us.

ORDERS NOT RECEIVED

Bundle Of Inches is not responsible for orders shipped to the address provided by the purchaser and marked as delivered by the postal service. All orders come with packaged insurance. In the event that you do not have possession of your delivered item, please inform us and open a claim with the shipping carrier - we will open a claim as well. If the claim is awarded in our favor, the insured amount can be provided to you as a refund or a credit towards your next order.

We CAN NOT refund you before this investigation is finished! The investigation must be finished and be favoured in our advance for us to get the amount back from the insurance before we can make any refunds or exchanges.

CUSTOM WIG UNITS AND CUSTOM COLOR

Custom wig units and custom color wig units are NON-REFUNDABLE! Custom wigs that are made with measurements can not be returned, refunded or exchanged. Custom unit colors are made to order. Once the order is submitted, the order cannot be changed. The custom color you choose will be as close as possible to the photo. We will do our very best to match the color, however, there is no guarantee the color will be exactly the photo or description. By completing your purchase, you agree to these terms. Please email bundleofinches@gmail.com for any other questions or concerns.

HAIR CARE

We (Bundle Of Inches) are not responsible for the care of your wig unit. In your shipment package, you are sent Hair Care instructions. If the hair becomes tangled, dry and damaged due to improper hair care, we are not responsible. No refund or exchanges on any grounds.

Bundle Of Inches reserves the right to change/modify our policies at any time without giving prior notification.

IMPORTANT: If any case of fraud we will NOT refund you in any kind of way.